2025 Tank 500 Power Side Steps: Describe Surface Damage and Retraction Problems Separately

When getting out, one side step remains extended while the other retracts. A parts request saying only “damaged side skirt” can send the repairer in the wrong direction. The Mexican 2025 Tank 500 Luxury factory entry is for power retractable side steps. Describe tread damage separately from deployment and retraction to identify the relevant area.

Distinguish appearance from movement

The sheet explicitly says “Estribos laterales retráctiles eléctricos”. [T06] These steps retract, so a photo of a fixed step is insufficient for purchasing. Photograph the tread, both sides in their extended states and visible mounting locations. Explain whether there is surface damage, no movement on one side or inconsistent movement between sides.

These records help define the concern; none of those symptoms necessarily proves a failed motor, linkage or controller. The sheet provides no deployment triggers, movement time limits or component exploded diagrams. [To be verified]

Base replacement on actual damage

Give the repairer any impact or grounding history with the photos. Do not combine bending, looseness and powered-function problems under “failed step motor”. On-site inspection and the factory catalogue must determine whether the requirement concerns the tread, mounting parts or complete mechanism. Powered operation alone does not mean the complete set must be purchased.

Scope and verification

This article is limited to Mexico; MY25; GWM TANK 500; Luxury 3.0T V6 MHEV. [Model year and trim basis][T01] Factory equipment information identifies functions and parts; it is not a fault or replacement criterion.

No public data were available in the reviewed material for OE numbers, repair parameters, separate parts availability or compatibility and interchangeability. [To be verified] Compatibility or interchangeability must be checked using the vehicle identification number (VIN) and the local factory parts catalogue in Mexico.

For parts discussed here, use the parts enquiry page.

[T01]: https://www.gwm-mx.com/content/dam/gwm/pages/mx/es/pdf/Legales_Oferta_comercial_abril2026.pdf
[T06]: https://www.gwm-mx.com/content/dam/gwm/pages/mx/es/pdf/fichas/nueva-gwm-tank500-ficha-tecnica.pdf