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Fault diagnosis

Maxus eT9: unable-to-charge message during slow charging from a household socket

During AC slow charging from a household socket, the equipment indicates that charging is not possible.

By Funbyautoparts Editorial1 min read
Difficulty: IntermediateContent type: Diagnostic Guide

Maxus eT9: unable-to-charge message during slow charging from a household socket

Symptoms

  • During AC slow charging from a household socket, the equipment indicates that charging is not possible. [1]

Possible causes

  • Poor socket grounding can trigger an unable-to-charge message. [1]

Checks

  • Have a professional electrician check grounding; check whether the socket becomes hot during charging. [1]

What to do

  • Have a professional electrician repair the grounding or use a compliant socket with reliable grounding; stop using a socket that becomes hot and have it inspected and repaired. [1]

Applicability and limits

  • Only applies to household single-phase AC slow charging in the English eT9 manual on the Maxus Switzerland official website; no model year is stated, and no internal model dictionary mapping has been made. Scope: unknown [1]

Sources

[Source 1] SAIC MAXUS eT9 Driver’s Handbook (English edition from the Switzerland official website) — printed p.125; PDF p.133; Household single-phase AC charging (slow charging) (accessed 2026-10-30)
https://www.maxusmotors.ch/images/bedienungsanleitungen/DE/eT9-user%20manual-20241008-EN-compressed.pdf

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