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Fault diagnosis

BYD SEAL charging connector cannot be removed

The charging connector cannot be removed.

By Funbyautoparts Editorial1 min read
Difficulty: IntermediateContent type: Diagnostic Guide

BYD SEAL charging connector cannot be removed

Symptoms

  • The charging connector cannot be removed. [1]

Possible causes

  • The anti-theft lock has not been unlocked, it has relocked more than 30 seconds after unlocking, or the electric lock has a fault. [1]

Checks

  • Unlock using the key, the driver's door microswitch or the central unlock button, and remove the connector within 30 seconds. [1]

What to do

  • If the electric lock has a fault, pull the emergency release cable on the right side of the luggage compartment according to the manual, and reset the retaining clip after unlocking; if the abnormality persists, contact BYD service. [1]

Applicability and limits

  • New Zealand SEAL, 2023-11 manual edition, battery-electric; the manual date is not a model year, and dictionary mapping has not been established. Scope: unknown [1]

Sources

[Source 1] BYD SEAL Owner’s Manual NZ 11/2023 — printed pp.89 / PDF pp.90, Emergency Unlocking of the Charge Port (accessed 2026-10-30)
https://www.bydauto.co.nz/storage/uploads/584dac99-9035-4e65-9354-42c1b8162793/BYD-SEAL-OWNER%E2%80%98s-MANUAL-NZ_11_2023_web.pdf

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