BYD ATTO 3: Charger connected but the battery receives no charge

BYD ATTO 3: Charger connected but the battery receives no charge

Symptoms

• The battery still receives no charge after the charging equipment is connected and the starting procedure is performed. ^[1]

Possible causes

• The source table lists charging station/card issues, improper connection, a low 12V battery, no supply power, a vehicle or connector fault, and battery temperature outside limits/a full battery. ^[1]

Checks

• Check equipment notifications, connections and the power supply, and review powertrain fault information and battery temperature; if a fault is indicated, stop charging and contact a service provider. Recharging the 12V (low-voltage) battery must follow the corresponding manual procedure. ^[1]

What to do

• Address the identified power supply or connection issue; if battery temperature is unsuitable, wait for it to return to the appropriate range. Charging stopping when the battery is full is normal; have persistent faults checked by a service provider. ^[1]

Applicability and limits

• Source limits: BYD ATTO 3, model year unconfirmed, New Zealand; differs from the existing "charging stops partway through" article in that no charge actually enters the battery. For inspection clues only; related parts do not constitute a replacement recommendation. No vehicle model has been linked; do not assume applicability to other models of the same brand. Scope: unknown ^[1]
• Differs from the existing "charging stops partway through" article in that no charge actually enters the battery

Related part categories

• Charging connectors and cables ^[1]
• 12V (low-voltage) battery ^[1]

Sources

[Source 1] BYD ATTO 3 Owner’s Manual NZ 08/2022 — PDF pp.84 / printed pp.83, General Charging Faults and Solutions, first fault row group (accessed 2026-11-01)
https://www.bydauto.co.nz/storage/uploads/7b3bb839-014f-457f-9f95-45118e270e00/ATTO-3-Owner%27s-Manual-NZ-08_2022.pdf