2025 Geely EX5 missing CarPlay: verify software before replacing USB or infotainment parts

If connecting a phone to an Australian 2025 Geely EX5 never reveals a CarPlay menu, do not immediately order a USB module or infotainment unit. For MY25 Complete and Inspire, a factory software update added wired and wireless CarPlay. Distinguishing whether the function exists from whether an existing function connects helps avoid unnecessary replacement.

Verify function history before assessing the connection

Geely Australia's OTA notice dated Aug 18, 2025 explicitly lists MY25 EX5 Complete and Inspire, with Flyme Auto S 1.1.7 adding wired and wireless Apple CarPlay.[Factory update notice][N08]

CarPlay capability therefore relates to software status. Not seeing the menu when the vehicle was bought does not establish a faulty USB port or screen. Ask whether the menu has never appeared or previously worked and later disconnected. These situations should not immediately produce the same hardware replacement list.

Support for wired and wireless connections does not make one failed attempt a unit fault

Once CarPlay capability is present, narrow the issue by connection type. Apple's official troubleshooting includes checking the iOS version, confirming that CarPlay is not restricted and that Siri is enabled. For wired connections, try another suitable USB cable; for wireless connections, check Bluetooth and Wi-Fi.[Apple troubleshooting][R05]

For example, if wireless fails while wired operation works, first distinguish wireless connectivity and pairing settings. If wired operation fails, establish the cable condition first. Failure of both still calls for further inspection rather than bypassing software and phone settings to conclude that the infotainment assembly needs replacement.

These checks exclude verifiable connection conditions. Trying another cable once is not a final diagnosis of an in-vehicle module.

Locate hardware requirements after verifying an existing function

If the vehicle's function version, phone settings and connection conditions are checked but the abnormality remains reproducible, have the repairer inspect USB data connections, modules or infotainment using model-specific information. Separately recording menu availability, wired operation and wireless operation narrows the inspection more effectively than “CarPlay is broken”.

S1.1.7 is a historical function notice and does not justify asking a vehicle today to reinstall an old version. The local brand service channel should confirm the current update path against the vehicle's actual software. The original notice also does not make CarPlay faults a universal reason to replace the infotainment unit. [To be verified]

Scope and verification

This article covers only Australian MY25 EX5 Complete and Inspire, excluding MY26 and other markets. The Geely notice establishes the software function's introduction scope at that time. Apple's material is general phone-connection troubleshooting and does not establish that any USB module fits EX5.

No public data was available in the reviewed material for the vehicle's latest applicable software, individual USB ports' data functions and electrical limits, module and infotainment OE numbers, separate supply or a complete phone compatibility list. [To be verified] Verify compatibility or interchangeability using the VIN and local Australian manufacturer parts catalogue. Check device and system requirements for phone connectivity as well.

For USB connection or infotainment parts, use the parts enquiry page.

[N08]: https://a-ap.storyblok.com/f/3000753/x/c5d68aee12/ota-update_ex5_aug-25.pdf
[R05]: https://support.apple.com/en-au/105109